The Encompass® Administrator Certification Program is the industry standard for recognition of Encompass Administrators who have demonstrated expert-level performance in maintenance, configuration, and troubleshooting. Successful certification candidates will possess the skills to help organizations accelerate business solutions, increase productivity, lower the need to contact technical support, and promote innovation. In addition to ensuring your Administrator has been formally certified directly by Ellie Mae®, there are a number of other competitive advantages that certification provides.


Earning an Encompass Administrator Certification provides:
     • Access to other certified professionals through a specialized online community
     • Certification tool for employers
     • Special offers on training and events
     • Recognition in the industry
     • Differentiation among peers
     • Proof of knowledge and skills
     • Accelerated effectiveness in the management of your Encompass solution
     • Increased efficacy in supporting Encompass day-to-day

*Register now using your Company Login and these steps

  1. Go to the Encompass Resource Center and click the Education Services tab at the top of the page
  2. Click the Ellie Learns link
  3. Select the Catalog tab
  4. Use the search tool and enter: Encompass Administrator Certification to locate the course
  5. Add the course to your cart and check out

The Encompass Administrator Certification Workshop is an advanced training program designed for experienced Encompass Administrators.  At a minimum, participants should have at least 6 months full-time experience as an Encompass (Banker Edition) Administrator; be able to describe their organizations Encompass workflows and milestones; and have a firm understanding of their organization's IT infrastructure and policies. 


Ellie Mae Certified Encompass Administrator applicants must complete a pre-workshop knowledge check exam verifying their understanding of core Encompass Administrative functions.

The Encompass Admin Certification Program includes:

  • 5-day intensive, hands-on Encompass Administrator Workshop followed by a half-day exam, regularly scheduled at locations across the US
  • Real-world lab exercises and team assignments, based on Encompass Admin best practices
  • Comprehensive training materials
  • Custom Encompass Admin Guide – completed by each Participant for their specific environment

     The Certified Administrator Program Provides:

    • Certification – valid for 24 months
    • A business card logo
    • An online forum dedicated to Encompass Certified Admin Professional
    • Quarterly Q&A’s with senior product support reps
    • Continuing education

       Admin Workshop Topics: 

      • Advanced User Access
      • Advanced Reporting Database Concepts
      • Loan Custom Fields & Calculations
      • Folders, Alerts and Tasks for Loan Setup
      • Working with Milestones and Workflows 
      • Writing Business Rules 
      • eFolder and Printing Responsibilities
      • Expanding the Input Form Builder
      • Supporting End Users
      • Encompass Architecture and Environment 
      • Gaining Efficiency through Testing
      Additional Questions:
      Contact your Account Manager or

      Certified Administrator Workshop

      Become a Certified Encompass Admin, get expert-level skills