Consumer Engagement Solution
Webinar Series
Top tips to drive loan officer success
Thursday, May 30 | 11:00am PT / 2:00pm ET
60 minutes
Borrowers are 52% most satisfied when loan officers proactively keep them informed about their loan status(1)

Today’s prospective borrowers are comparing more than just price when choosing a lender. Your customer experience is a critical factor that could mean the difference between closing a loan or missing an opportunity.  

In this webinar, Ellie Mae mortgage industry experts will deep dive into why it’s crucial to arm your loan officers for success with strategies to help make your team more effective.

Join our discussion as we examine the challenges loan officers face today and how Encompass Loan Officer Connect® can give them the tools they need to deliver. Gain valuable insights into:
  • Best practices to help loan officers convert consumers into borrowers 
  • The impact of staying engaged with borrowers, referral partners, and underwriters
  • How to capture new opportunities and move loans forward from anywhere 
  • Why the right solution can improve your loan officers’ career satisfaction, your customers’ experience, and your operational efficiency

Featured Speakers
Miriam Melo, Product Marketing Manager, Ellie Mae 
Rich Feinberg, Director of Product Management, Ellie Mae

(1.) Stratmor Insights Volume 2 Issue 6, June, 2017, Stratmor Group.
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